Connect

Connect support

Connect · operated by Shannon Stone, LLC (KyClick)

Contact us

Email scstone18@gmail.com. Tell us the business you use Connect for and what happened; we answer on business days.

Shannon Stone, LLC (KyClick)836 Euclid Ave Suite 16, Lexington, KY 40502, USAEmail: scstone18@gmail.comSupport: https://kyclick.com

Getting help

  • Can't sign in? Use Forgot password on the sign-in screen. Accounts are created by your business's administrator — ask them if you need access or a new invitation.
  • Calls not ringing or no audio in the app? Check that notifications and the microphone are allowed in iOS Settings → Connect, then open the app's Settings and tap Send diagnostics, and email us the reference it shows.
  • Phone numbers, lines and features (call recording, AI, new numbers) are set up for your business by its administrator together with us.
  • Emergency calls (911 and others) are always handed to your phone's own dialer, never placed over the internet by the app.

Privacy and your account